Background

What's Really Happening With VoIP

By Dean Vincent


Companies that are noted to being reliant on their their telephony services especially in office environments. Calls are being made from all over whether direct or through switchboard. Furthermore this is a valid reason to why moving across from an analogue to digital telephony service is relevant.

Every call gets diverted at any time in order to connect to the right person. A touch tone service is in use for the options a caller will hear. Besides a past method of telephones connected to the nearest phone socket in today's business scene callers should have the option on extensions they can dial to transfer calls.

Offices that have at least three departments is an encouragement to use a VoIP telephony operation. The total amount of calls made between each extension can be costly. Though a digital hosted phone line this can result in being more cost effective in comparison to analogue.

It is a fact that a majority of companies have saved a high proportion of their phone bills though international and lost distance calls. Two of the largest players on the VoIP market are Cisco systems and Avaya. Another popular choice is Skype not just for their social media side with the facebook integration project, however its innovative as users can create virtual character profiles for social use.

There are a high number of VoIP users, however they should consider the reliability and support on their current provider. Another important aspect is that the Internet must be working at the required maximum speed for their connection. Current VoIP subscribers is a simple process when changing providers due to their established network connection.

Potential users of VoIP will be currently using an analogue phone service and for changeover it depends on the network layout of their office. The architecture of their premises must have network routers situated nearby each machine so Internet can run at an above usual speed especially with WiFi connection. Network ports must also be located in same room this is for installation and testing the phone lines work correctly.

Whether the user is new to using a VoIP line or they are upgrading their service to a different provider it all goes down to the training. Staff being connected to the hosted VoIP line will have their own extension and unique SIP account for call transfers. Field sales managers and those working off-site definitely have access to VoIP through a mobile IP phone.

To understand more on VoIP further it's important to see how your current office architecture suits to using a hosted telephony service. Also focussing on costings and the amounts spent on previous months it makes sense using a lower cost telecoms provider. Besides of telephone costs, maintaining calls for recording purposes using VoIP works very well for maintaining in addition to professional voice response that is activated for your callers convenience.




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